How We Respect Your Privacy
This policy explains what we collect, why we collect it, and how you can manage your information when you work with Ritchie’s Roofing or browse our site.
Information We Collect
- •Details you submit through our forms: name, phone, email, service needs, and any message or project notes you choose to share.
- •Project context you provide when we speak with you (e.g., timelines or addresses for scheduling).
- •Basic hosting logs (e.g., IP address and browser type) used only for security and troubleshooting. We do not run ad trackers.
How We Use Information
- •Respond to your requests, schedule visits, and prepare proposals.
- •Communicate project updates and provide support.
- •Keep the site secure and prevent abuse. We do not sell your data.
Sharing & Disclosure
- •Trusted service providers (like hosting or email delivery) who help us operate the site and respond to you—bound by confidentiality.
- •Partners involved in your project when needed to deliver services you requested.
- •Legal, safety, or compliance obligations when required by law.
Cookies & Tracking
- •We use minimal cookies needed for site functionality and security.
- •We do not use advertising cookies or behavioral ad tracking.
- •You can control cookies through your browser settings; some features may be limited if disabled.
Your Choices
- •Request updates or deletion of your contact details; we’ll honor reasonable requests promptly.
- •Opt out of non-essential communications by contacting us or using unsubscribe options.
Data Security & Retention
- •We use reasonable safeguards to protect information submitted through our forms.
- •We retain contact and project details only as long as needed for your request, project, or legal requirements.
Questions or Requests
If you want to update, access, or delete your information, or have questions about this policy, reach out to our team and we’ll help promptly.